CATIA Excellence Club | Inspiring people, Energetic Atmosphere and Great Time!

By Oriane

CATIA Excellence Club - Team

People who use CATIA have joined together in user groups all around the world. These groups offer members the opportunity to become friends with other CATIA users, get questions answered, and be represented by a recognized organization discussing with Dassault Systèmes. They are for everyone from first-time users to experts – from every profession, background and age. For the first time, we decided to bring together in the same place leaders of these user groups. We organized a dedicated and very special event for them, the CATIA Excellence Club, which took place in Paris from July 17 to July 18, 2014.

CATIA Excellence Club is a two days event where CATIA professionals, leaders and enthusiasts come together to share ideas, meet peers, form teams, understand and overcome challenges user groups face every day.

CATIA Excellence Club aims to help founders prepare for upcoming challenges they might face and support them in sharing fresh, new and up-to-date content with their CATIA users local community. Together with them, will find solutions to their issues or ideas they can implement easily!

From presentations to brainstorming sessions the event was composed from multiple experiences. Indeed, our user groups leaders got to have interesting discussions, listened and participated in workshops lead by CATIA experts, as well as an intimated dinning on a boat trip over the Seine in Paris.

Sounds cool isn’t it? Discover the atmosphere in the photos below:

CATIA Excellence Club - Atmosphere 1

CATIA Excellence Club - Atmosphere 3

CATIA Excellence Club - Atmosphere 2

CATIA Community Conference is our greatest opportunity to meet with the community and make their voice heard. It was a real pleasure for us to organize a memorable experience for everyone. Thank you to the user groups leaders who gave a speech and to our entire community for being so wonderfully energetic and excited!

We look forward to seeing everyone for the next one – wherever in the world it may be!

Logo-CATIA Excellence Club

Teachers at Dassault Systèmes (TADS) Citizenship Program

By Amy

Last Summer, we piloted a program on the 3DS Boston Campus called Teachers at Dassault Systèmes (TADS). We partnered with local Waltham High School to provide a 6-week summer internship for 2 teachers. Not only did they learn about Dassault Systèmes as an example of a global, innovative, technology company, but they took our Passion for Innovation program, Khufu Reborn, and created a 3-lesson engineering design challenge for their classrooms.

This program is part of our larger corporate citizenship commitment to improving Science, Technology, Engineering, and Math (STEM) education across North America. We have created a 3-minute film about the TADS program and have entered it in a film festival sponsored by the Boston College Center for Corporate Citizenship (BCCCC).

YouTube Preview Image

The TADS program has 3 main goals:

  1. Educate Teachers – Provide teachers in our communities with first-hand experience about STEM careers at innovation driven companies, that they can then pass on to their students and encourage them pursue these types of careers and classwork
  2. Educate Students – Enable teachers with 3DS solutions and passion for innovation programs that are not currently available for use in a classroom, but could potentially be very valuable for teachers to use to inspire young people to dream bigger and pursue STEM based futures.
  3. Educate Communities – To be a positive feature in the communities that we work by increasing awareness of Dassault Systèmes by members of the Waltham Public Schools community

Oh, and if you liked our video, cast your vote for the Dassault Systemes TADS video at BCCCC’s Film Festival for corporate citizenhip videos! Thank you!  :-)

Amy Green works for SolidWorks Marketing, and is a member of 3DS Boston Campus’ Green Team and Citizenship Involvement Committee.

 

 

DraftSight Community-Based Support

By Matthias

draftsight cocreation crowdsourcing support help team soliworks 3DS dassault systèmes systemes systems catia enovia simulia 3Dvia delmia 3D modeling PLM 2.0 CAD simulation digital manufacturing design engineering regulations collaboration co-create product creation innovation

DraftSight!  Ever since June 2010 when it was first launched, there’s been a lot of buzz about this new 2D CAD for reading, writing and sharing DWG files. I’m not going to tell you more about the product. I’m here to talk about Support.

So, what’s different about DraftSight? Well the major difference is that support is available through an online community!

DraftSight Community on SwYm

To get support on DraftSight, you need to register on 3DSwYm (See what You mean), Dassault Systèmes’ online collaborative platform. Then, you’ll get access to the DraftSight community.

Let me guide you a little, in case you’re not familiar with 3DSwYm.  Each SwYm community offers features like blogs, surveys, media and iQuestions (a question-and-answer functionality similar to Yahoo! Answers).

If you need support, all you have to do is ask a question and it will be answered by the community. The best answers will be promoted and validated by the other members.

Of course, among the community members, there are some official people from DraftSight support, like Annika Nauheimer. It shouldn’t be too difficult for you to find her, as well as the rest of her team.

“We all started using the same alias ‘DraftSight Technical Support’ and quickly recognized that this is not really going to work for the community. So we decided to create a new profile for everyone consisting of a surname and a short description, which is working out much better, makes support more ‘human’.”

draftsight cocreation crowdsourcing support help team soliworks 3DS dassault systèmes systemes systems catia enovia simulia 3Dvia delmia 3D modeling PLM 2.0 CAD simulation digital manufacturing design engineering regulations collaboration co-create product creation innovation

There are currently 1,119 iQuestions and 81 blog posts with a total of 414 comments. The posts getting most of the attention are those related to the learning resources and guide.

Community-Based Support

Annika supports DraftSight users every day on SwYm so I was curious to know what changes it made in her working life.

“At the beginning it was a bit strange to know that everything we are going to answer goes out to a live community instantly, so it took a bit longer to answer iQuestions or post something to the blog as everything got double checked 10 times to make sure there were no spelling mistakes etc. But I am literally just talking about the first few days, this disappeared quite soon after we started working in the community.”

draftsight cocreation crowdsourcing support help team soliworks 3DS dassault systèmes systemes systems catia enovia simulia 3Dvia delmia 3D modeling PLM 2.0 CAD simulation digital manufacturing design engineering regulations collaboration co-create product creation innovation

“A great thing to see is how the community starts to get its ‘own life’ where users from all over the world help each other. We have a great number of Linux users who surprise us every day with their inspiration. Our mission in the community is to supplement the knowledge being shared, not to drive it. And it seems that we are on a good way!”

I totally share Annika’s enthusiasm and think that community-based support makes a big difference.  Direct and instant communication with users, this is clearly the future of support.

What do you think?

Best,

Matthias



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Beyond PLM (Product Lifecycle Management), Dassault Systèmes, the 3D Experience Company, provides business and people with virtual universes to imagine sustainable innovations. 3DSWYM, 3D VIA, CATIA, DELMIA, ENOVIA, EXALEAD, NETVIBES, SIMULIA and SOLIDWORKS are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries.